Return Policy

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  • Cancellation 72 Hours Before Service Time:
    • Cancellation Fee: US$10
  • Cancellation Within 72 Hours of Service Time:
    • No refund will be issued.
  • No Show or Late Arrival More Than 30 Minutes:
    • No refund will be issued.
  • Flight Delayed Within 1 Hour:
    • We will adjust the waiting time to accommodate the actual delay.
  • Flight Delayed More Than 1 Hour:
    • LuggAgent reserves the right to cancel the order and issue a 50% refund.
  • Flight Cancellation Notice Given to LuggAgent 24 Hours Before Service Time:
    • Cancellation Fee: US$10
  • Flight Cancellation Notice Not Given to LuggAgent 24 Hours Before Service Time:
    • LuggAgent reserves the right to cancel the order and issue a 50% refund.
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