30 mins free waiting for pickup and delivery, you will be charged USD 5 per 15 minutes afterwards. For any late situation, please refer to the order process policy.
Up to USD 500 luggage insurance covers relevant costs incurred by delay, loss, and damage.
Luggage must not weigh more than 32kg (70lbs) and measure less than 32 inches (length and width total 180cm). Your luggage can be a suitcase, carton box, backpack, bag, briefcase, ski board bag or stroller.
If the luggage does not meet any of the legal rules, it will be refused even if the booking is a success. You must bear all the losses and any legal liabilities.
No refunds or cancellations within 72 hours. No order amendment within 24 hours.