● Same-day luggage delivery in 200+ cities · 400,000+ bags delivered

More than a seat upgrade.
Upgrade the whole trip.

From the moment you land, your bags are ours — airport, hotel or homestay, delivered before you arrive. Real humans, photo proof, US$500 cover per bag included.

Book delivery Track an order

Recognised by ANA · Fubon Insurance · Uber

Five-star luggage delivery, trusted by travellers worldwide

✓400,000+ bags delivered — never lost a bag
✓Available in 200+ cities worldwide
✓Send-out and delivery at Airbnbs and guesthouses too
✓The only same-day cross-city delivery: Tokyo ↔ Kyoto / Osaka・Kyoto ↔ Osaka・Seoul ↔ Busan・Florence ↔ Rome

From landing to departure, every leg upgraded

Ride the Shinkansen hands-freeTokyo to Kyoto or Osaka — your bags reach the hotel the same night. Theme park days without the bagsHead straight to Disney or Universal; we take the luggage. Family trips made easyBags go straight to the hotel, so your hands are free for the kids. Skip the cobblestone dragExplore Paris, London and Rome without pulling a suitcase.

How it works

1Book onlineBook on our website at least 24 hours in advance.
2Get your confirmationCheck your inbox for a confirmation email from service@luggagent.com.
3Hand over your bagsMeet us at the airport meeting point, or leave them at your hotel front desk by 11 AM.
4Your bags arriveAt your hotel by 6 PM or 9 PM, or at the airport meeting point at your chosen time.

Prefer a ride instead?

Airport transfers, hotel-to-hotel rides and full-day car charters, with a fixed price you can book online. See prices & book

8% OFFPrivate ride + luggage deliveryBook a private transfer together with luggage delivery and save 8%. We set it up for you with one extra stop: your bags go to your hotel, and you head straight to your destination to start your trip. Book now: private ride + luggage delivery

Reach

200+ cities, one concierge standard

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Help centre

FAQ

How far in advance do I need to book?

Booking deadlines vary depending on the service and route. Most services require you to book at least 24–72 hours before the service time.

Please check the booking page for your selected route to see the exact deadline.

Which airport meeting time slot should I choose?

Arriving:
We suggest choosing a send-out time 1 hour after your flight lands, so you have time for immigration and baggage claim.
Departing:
We suggest choosing a delivery time at least 2 hours before your flight leaves.

What time can I send or receive luggage at the airport?

Our standard service hours are:

Sending luggage from the airport: 09:00 – 18:00
Delivery to the airport: 15:00 – 21:00

Need a time outside these hours? Special time slots are available for an extra fee. You'll see the price when you pick a time on the booking page.

Can I choose when my luggage arrives at my hotel?

You can't choose an exact time, but your luggage will arrive by 18:00 or 21:00, depending on the option you picked when booking.

How can I check my luggage status?

We’ll keep you updated by email, or you can check your luggage status anytime on our website.

You’ll receive a notification when your luggage is picked up and another when it arrives at your destination.

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Partners

Miramar Garden Taipei

Klook

KKday

Trip.com

Expedia

GetYourGuide

VELTRA

JTB

ezTravel

Taiwan Mobile

Visa

Mastercard

JCB

Taipei Fubon Bank

Cathay United Bank

Mega International Commercial Bank

Shinhan Bank

Hotel Royal Group

Rakuten

Tripadvisor

See All

Dear Guest,

More than a seat upgrade.|

Upgrade the whole trip.|

Where to Send Out Track My Order

Recognised by ANA · Fubon Insurance · Uber

Five-star luggage delivery, trusted by travellers worldwide

✓400,000+ bags delivered — never lost a bag
✓Available in 200+ cities worldwide
✓Send-out and delivery at Airbnbs and guesthouses too
✓The only same-day cross-city delivery: Tokyo ↔ Kyoto / Osaka・Kyoto ↔ Osaka・Seoul ↔ Busan・Florence ↔ Rome

From landing to departure, every leg upgraded

How it works

1Book onlineBook on our website at least 24 hours in advance.
2Get your confirmationCheck your inbox for a confirmation email from service@luggagent.com.
3Hand over your bagsMeet us at the airport meeting point, or leave them at your hotel front desk by 11 AM.
4Your bags arriveAt your hotel by 6 PM or 9 PM, or at the airport meeting point at your chosen time.