No longer have to worry about Excess Baggage! Just take a photo of the souvenirs you purchased, along with the receipt with price and items' list, and send it to us. We'll arrange to have them delivered straight to your home from the hotel!
Drop off the shopping bags at the hotel you staying in Tokyo 23 wards and Disney area and we will deliver them to your home in Hong Kong, Taiwan within 10 days!
Please store the shopping bags at the hotel reception and inform them that LuggAgent will collect the goods.
Accepted items：shopping bags, carton boxes, and backpacks, with measurements of less than 32 inches (total length and width should not exceed 180cm). Suitcases / luggage / are NOT accepted.
Electronic Devices Containing Batteries, Food, ID card and other Forbidden Items are NOT accepted for the service. If there are any forbidden items inside your goods, we will remove them during the packaging process at the warehouse. However, we cannot provide compensation for any associated losses. Please confirm strictly before you make the booking.
The delivery time cannot be specified. Please provide the contact number of the delivery address, and we will contact you upon delivery.
Please note that the bags would be opened and the items inside would be rearranged into a suitable box to meet the international delivery requirement.
The pricing is based on weight. The basic fee applies for items weighing under 10 kg.
Booking Process: Step 1️ Location Info >> Step 2️ Terms and Conditions >> Step 3️ Contact Info >> Step 4️ Time Info
Currency: US dollar
Luggage GPS tracking during delivery.
30 mins free waiting for Airbnb drop-off, you will be charged USD 5 per 15 minutes afterwards. For any late situation, please refer to the order process policy.
Up to USD 500 luggage insurance covers relevant costs incurred by delay, loss, and damage.
If the luggage does not meet any of the legal rules, it will be refused even if the booking is a success. You must bear all the losses and any legal liabilities.
No refunds or cancellations within 72 hours. No order amendment within 24 hours.