Book in advance: 24 hours prior to your desired time of use for Hotel cases
Book in advance: 72 hours prior to your desired time of use for Airbnb cases.
Please drop off your bags at the hotel counter and send us a photo of your luggage along with the storage receipt before your scheduled pickup time.
Meet on the ground floor within a 30-minute time slot.
For example, if you book at 10:00 AM, our agent will arrive between 10:00 AM and 10:30 AM to collect your bags.
We recommend booking a pickup time at least 2 hours after your international flight arrival or 1 hour after your domestic flight arrival.
For example, if your international flight arrives at 11:45 AM, we suggest scheduling the pickup between 1:45 PM and 2:15 PM.
Your bags will be delivered to your hotel room before 9:00 PM on the same day.
We will deliver your bags to your Airbnb host or leave them in your room. Please provide us with the host's name and phone number or the room key password.
We recommend booking the bag delivery service at least 2 hours before your flight departure time.
For example, if your flight departs at 5:45 PM, please schedule the delivery between 3:45 PM and 4:15 PM.